Should we clean the CRM before adding another automation?
Inspect which data-quality issues would affect the proposed workflow before recommending cleanup or a connection. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
How do you decide whether two records should be merged?
We agree identifiers, survivorship rules and a manual queue for ambiguous matches; do not promise blind auto-merging. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Can you connect our CRM without replacing it?
We assess its actual permissions, API and existing integrations before proposing a bounded connection. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Which system wins if the same field changes in two places?
We define field ownership, sync direction and conflict handling in a source-of-truth map. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
What happens when an integration fails or sends an update twice?
We specify visible errors, safe retry/idempotency requirements and an owner for unresolved events. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
How do we protect existing records during cleanup?
We use an agreed backup, review sample, staged changes and rollback plan; do not imply risk-free bulk editing. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Does this include a complete CRM migration or new prospect data?
Explicitly exclude both from the default scope; any migration or acquisition route requires separate agreement. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
What determines the price and time needed for CRM cleanup?
We explain record condition, objects, rules, systems, exceptions, access and approvals rather than price by guesswork. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Who maintains mappings and monitors problems after handover?
We name the internal owner and document maintenance, vendor-change handling and separately quoted support. The audit keeps crm & integrations bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.