Which decisions and KPIs should the first dashboard support?
We start with specific decisions and owners, avoiding a wall of metrics with no intended action. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Can you combine CRM, spreadsheet and other business data?
We verify the precise sources, access rights, identifiers and quality before promising a combined report. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Why do our existing reports show different numbers?
We compare definitions, filters, date ranges, timezones and update timing before declaring one report correct. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
How often would the dashboard update?
We agree a refresh schedule and clearly distinguish data latency from genuine real-time reporting. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
What happens when a data source fails or information is missing?
Show stale/incomplete status and assign an error owner rather than silently displaying old figures as current. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Can different managers see different levels of detail?
We define roles and source-level restrictions, then test the chosen reporting tool’s actual behaviour. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Is this a client portal where customers upload documents or approve work?
No. distinguish reporting-only views from the separately scoped Client portals workflow service. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
What affects dashboard cost, build time and licence fees?
We explain sources, transformations, history, definitions, refresh frequency and tool licensing; quote after discovery. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.
Who owns the metric definitions and keeps reports reliable later?
We agree source/metric owners, documentation, reconciliation checks and ongoing maintenance responsibility. The audit keeps reporting dashboards bespoke and bounded: what is verified can be scoped, and what is uncertain stays outside the proposal until it is checked.